Panasonic announces the KX-NCV200, a new "two-in-one" system that combines an ACD Report Server and the KX-TVA200 Voice Processing System. Designed for Panasonic's KX-TDA100/200 and new KX-TDA600 Hybrid IP PBX systems (see related story), the KX-NCV200 enables both call center reporting and monitoring and voice processing in a single system.

The new KX-NCV200 ACD Report Server and combined KX-TVA200 Voice Processing System (available as a standalone to Panasonic customers since 2005) are housed together in the KX-TVA200 compact cabinet.

Panasonic KX-NCV200 Features:

• System Capability: TVA200 Voice Mail and ACD Report Server
• ACD Reporting: Monitoring and Performance Reports, Call Info Reporting, History, and Agent Log-in
• Line Capacity (ports): 4 ports built in, expandable to 24 ports
• Voice Storage: up to 1000 hours
• Automated Attendant Service
• Call Screening
• Live Call Screening
• Remote Live Call Screening (DPITS only)
• Callback Number Entry
• Multiple Company Greetings
• Caller ID Name Announcement
• Caller ID Personal Greeting
• Caller ID Call Routing
• Covering Extension
• Custom Service
• Direct Mailbox Access: DPITS only
• Extension Numbering: 2-5 digits (programmable)
• System Recording Time: up to 1000 hours
• Number of Mailboxes: Max. 1024 boxes
• Number of Messages: unlimited
• Spanish Prompts
• Dimensions (H x W x D): 14.875" x 10.875" x 4.625"
• Part Number: KX-NCV200