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KX-TDE 100/200 Feature Manual

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1.5 E

1.5.1 EFA (External Feature Access)

Description

Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX. When EFA is performed, the PBX sends a flash/recall signal to the telephone company or the host PBX (→ 1.8.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)).
This feature is only available on CO line calls.
This feature is performed by pressing the EFA button or the FLASH/RECALL button that is set to EFA mode (→ 1.6.2 Flash/Recall/Terminate).

Conditions

•	Flash/Recall Time The Flash/Recall time can be assigned for each CO line port.
•	EFA Button A flexible button can be customized as the EFA button.
•	It is possible to perform this feature by entering the feature number while the current call is placed on Consultation Hold (e.g., is going to be transferred to an extension of the host PBX). (→ 1.3.19 Consultation Hold)

Programming References

•	PC Programming Manual
•	2.7.27 [1-1] Slot—LCO Port—Flash Time
•	2.7.33 [1-1] Slot—T1 Port—Flash Time
•	2.8.9 [2-6-1] Numbering Plan—Main—Features—External Feature Access
•	2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 7—Flash Mode during CO Conversation
•	2.10.5 [4-1-4] Wired Extension—Flexible Button—Type
•	2.10.10 [4-2-1] Portable Station—Extension Settings—Option 7—Flash Mode during CO Conversation
•	2.10.13 [4-2-3] Portable Station—Flexible Button—Type
•	2.10.17 [4-3] DSS Console—Type
•	2.13.5 [7-5] Miscellaneous—TRS Check after EFA
•	PT Programming Manual
•	[417] LCOT Flash/Recall Time

Feature Manual References

•	1.6.3 Flexible Buttons

Operating Manual References

•	1.3.22 EFA (External Feature Access)

1.5.2 Emergency Call

Description

An extension user can dial preprogrammed emergency numbers after seizing a CO line regardless of the restrictions imposed on the extension.

Conditions

•

A specified number of emergency numbers can be stored.

•

Emergency numbers may be called, regardless of Toll Restriction (TRS) level (→ 1.17.6 TRS (Toll Restriction)), even when:

–	in Account Code—Forced mode (→ 1.1.2 Account Code Entry)
–	in Extension Dial Lock (→ 1.5.4 Extension Dial Lock)

•

CLIP Number Notification
When dialing an emergency number, the preassigned CLIP number for the extension will be sent as a location identification number. (→ 1.3.14 CLIP (Calling Line Identification Presentation))
The CLIP number assigned to the extension will be sent regardless of the settings such as CLIR or CLIP number assigned to an ISDN port to be used. This feature is only available when using a PRI line, with E911-compatible services.

Programming References

•	PC Programming Manual
•	2.13.4 [7-4] Emergency Dial
•	PT Programming Manual
•	[304] Emergency Number

Feature Manual References

•	2.1 Capacity of System Resources

1.5.3 Executive Busy Override

Description

Allows an extension user to interrupt an existing call to establish a three-party conference call.

Executive Busy Override Deny
It is possible for extension users to prevent their calls from being interrupted by another extension user.

Conditions

•

Class of Service (COS) programming determines the extension users who can use Executive Busy Override and set Executive Busy Override Deny.

•

This feature will not function when the busy extension:

a)	Has set Executive Busy Override Deny or Data Line Security (→ 1.4.1 Data Line Security).
b)	Is being monitored by another extension (→ 1.3.5 Call Monitor).
c)	Is receiving an Off-hook Call Announcement (OHCA) (→ 1.12.3 OHCA (Off-hook Call Announcement)) or Whisper OHCA (→ 1.20.4 Whisper OHCA).
d)	Is on a conference call (→ 1.3.17 Conference, → 1.13.14 Privacy Release).
e)	Is on a doorphone call (→ 1.4.12 Doorphone Call).
f)	Is using Live Call Screening (LCS) or Two-way Record (→ 1.19.4 Voice Mail DPT (Digital) Integration).
g)	Has a call on consultation hold (→ 1.4.8 DISA (Direct Inward System Access)).

•

This feature is not available for a CO-to-CO line call via Direct Inward System Access (DISA).

Programming References

•	PC Programming Manual
•	2.8.9 [2-6-1] Numbering Plan—Main—Features—Executive Override Deny Set / Cancel
•	2.8.11 [2-6-3] Numbering Plan—B/NA DND Call Feature—Executive Busy Override
•	2.8.12 [2-7-1] Class of Service—COS Settings
•	→ Extension Feature—Executive Busy Override
•	→ Programming & Manager—Executive Busy Override Deny
•	2.10.1 [4-1-1] Wired Extension—Extension Settings—Option 3—Executive Override Deny
•	2.10.10 [4-2-1] Portable Station—Extension Settings—Option 3—Executive Override Deny
•	PT Programming Manual
•	[505] Executive Busy Override
•	[506] Executive Busy Override Deny

Feature Manual References

•	1.3.20 COS (Class of Service)

Operating Manual References

•	1.3.23 Executive Busy Override

1.5.4 Extension Dial Lock

Description

An extension user can change the Toll Restriction (TRS) level of the telephone (→ 1.17.6 TRS (Toll Restriction)) so that other users cannot make inappropriate CO line calls. An extension personal identification number (PIN) is used to unlock the telephone (→ 1.5.6 Extension PIN (Personal Identification Number)).

This feature is also known as Electronic Station Lockout.

Conditions

•

This feature also restricts changing the Call Forward (FWD) destination. (→ 1.6.6 FWD (Call Forwarding))

•

Remote Extension Dial Lock
Overrides Extension Dial Lock. If an extension assigned as the manager sets Remote Extension Dial Lock on an extension that has already been locked by the extension user, the user cannot unlock it. If a manager extension unlocks an extension that has been locked by the extension user, the extension will be unlocked.
This feature is also known as Remote Station Lock Control.

•

TRS Level
COS programming determines the TRS level for Extension Dial Lock.

•

Other features can also temporarily change an extension's TRS level, similar to Extension Dial Lock. If an extension is locked, the TRS level determined by the following features takes priority. The numbers below (1 through 3) indicate the priority of each feature, with 1 having the highest priority, and 3 having the lowest.

1)	Dial Tone Transfer (→ 1.4.5 Dial Tone Transfer)
2)	TRS Override by System Speed Dialing (→ 1.17.6 TRS (Toll Restriction))
3)	Verification Code Entry/Walking COS (→ 1.19.1 Verification Code Entry, → 1.20.1 Walking COS)

Programming References

•	PC Programming Manual
•	2.8.9 [2-6-1] Numbering Plan—Main—Features
•	→ Extension Dial Lock Set / Cancel
•	→ Remote Extension Dial Lock Off
•	→ Remote Extension Dial Lock On
•	2.8.12 [2-7-1] Class of Service—COS Settings—TRS—TRS Level on Extension Lock
•	PT Programming Manual
•	[510] TRS Level for Extension Dial Lock

Feature Manual References

•	1.3.20 COS (Class of Service)

Operating Manual References

•	1.3.24 Extension Dial Lock
•	3.2.2 Manager Programming

1.5.5 Extension Feature Clear

Description

Extension users can clear the following features set on their own telephone all at once:

Features

After Setting

Absent Message

Off

BGM

Off

FWD*/DND*

Off

Call Pickup Deny

Allow

Call Waiting*

Enable (Call Waiting tone)

Data Line Security

Off

Executive Busy Override Deny

Allow

Log-in/Log-out

Log-in

Message Waiting

All messages left by other extensions will be cleared.

Paging Deny

Allow

Paralleled Telephone

Paired SLT will ring.

Hot Line*

Off

Timed Reminder

Cleared

These features can be programmed to not be canceled by Extension Feature Clear.

This feature is also known as Station Program Clear.

Conditions

•	Extension Dial Lock (→ 1.5.4 Extension Dial Lock) and the extension personal identification number (PIN) (→ 1.5.6 Extension PIN (Personal Identification Number)) will not be cleared by this feature.
•	If dial tone 2 is heard after Extension Feature Clear: After performing Extension Feature Clear, Call Waiting will be enabled if "`Extension Clear: Call Waiting`" is set to "`Clear`" through system programming. In this case, dial tone 2 will be heard when going off-hook. (→ 1.4.4 Dial Tone)

Programming References

•	PC Programming Manual
•	2.8.9 [2-6-1] Numbering Plan—Main—Features—Extension Feature Clear
•	2.8.18 [2-9] System Options—Option 2
•	→ Extension Clear—Call Waiting
•	→ Extension Clear—Fwd/DND
•	→ Extension Clear—Hot Line (Pickup Dial)
•	PT Programming Manual
•	None

Operating Manual References

•	1.3.25 Extension Feature Clear

1.5.6 Extension PIN (Personal Identification Number)

Description

Each extension user can be assigned a personal identification number (PIN) through system programming or personal programming (Extension PIN [Personal Identification Number]). This PIN is used to set features or access the extension remotely.

The following features require a valid PIN:

a)	Live Call Screening (LCS)* (→ 1.19.4 Voice Mail DPT (Digital) Integration)
b)	Incoming and Outgoing Call Log Display Lock (→ 1.16.6 Speed Dialing, Personal), Personal Speed Dialing Display Lock (→ 1.3.4 Call Log, Incoming)
c)	Walking Extension (→ 1.20.2 Walking Extension)
d)	Extension Dial Lock (→ 1.5.4 Extension Dial Lock)
e)	Walking COS (→ 1.20.1 Walking COS)
f)	Walking COS through DISA (→ 1.4.8 DISA (Direct Inward System Access))

If an extension user has assigned an extension PIN, the PIN is required when activating this feature.

Conditions

WARNING
There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend:

a)	Keeping PINs secret.
b)	Selecting complex, random PINs that cannot be easily guessed.
c)	Changing PINs regularly.

•	Extension PIN Lock If the extension PIN is entered incorrectly three times, the line will be disconnected. If an incorrect PIN is entered a preprogrammed number of times, the PIN will be locked. Only an extension assigned as a manager can unlock a PIN, after which it will be reset. In this case, the PIN will be unlocked and cleared. This feature is also known as Station Password Lock.
•	Remote Extension PIN Clear If an extension user forgets his or her PIN, a manager can clear (reset) the PIN, and the extension user can assign a new PIN.
•	Extension PIN Display It is possible to select whether to show the extension PIN on the display through system programming. By default, it is shown as dots.

Programming References

•	PC Programming Manual
•	2.8.5 [2-3] Timers & Counters—Miscellaneous—Extension PIN—Lock Counter
•	2.8.9 [2-6-1] Numbering Plan—Main—Features—Extension PIN Set / Cancel
•	2.8.18 [2-9] System Options—Option 1—PT LCD—Password / PIN Display
•	2.10.1 [4-1-1] Wired Extension—Extension Settings—Main—Extension PIN
•	2.10.10 [4-2-1] Portable Station—Extension Settings—Main—Extension PIN
•	PT Programming Manual
•	[005] Extension Personal Identification Number (PIN)

Operating Manual References

•	3.1.2 Personal Programming
•	3.2.2 Manager Programming

1.5.7 Extension Port Configuration

Description

There are three types of extension ports, used to connect digital proprietary telephones (DPTs), analog proprietary telephones (APTs), single line telephones (SLTs), Cell Stations (CSs), DSS Consoles, and Voice Processing Systems (VPS) to the PBX. The devices which can be connected to each type of port are listed below.

a)	DPT Port: DPT, DSS Console, Panasonic VPS which supports DPT (Digital) Integration, and PT-interface CS (e.g., KX-TDA0141)
b)	SLT Port: SLT and Panasonic VPS which supports DTMF Integration
c)	Super Hybrid Port: DPT, APT, SLT, DSS Console, Panasonic VPS, and PT-interface CS

EXtra Device Port (XDP):
A Super Hybrid port can be used as an XDP port, allowing two telephones (a DPT and an SLT) to be connected to the same port of the PBX. This XDP port can be used in one of the following modes:

Mode

Description

Parallel Mode

The DPT and an SLT share the same extension number so that they can act as one extension. The SLT uses the extension data (extension number, Class of Service [COS], etc.) of the DPT. (→ 1.13.2 Paralleled Telephone)

XDP Mode

The DPT and SLT have different extension numbers and act as independent extensions. To use XDP mode, XDP mode must be enabled for the port through system programming. (→ 1.13.2 Paralleled Telephone)

Conditions

•	Automatic Detection on Super Hybrid Port A DPT, SLT, or PT-interface CS connected to a Super Hybrid port can be detected automatically without any programming. An APT connected to a Super Hybrid port can be detected automatically when XDP mode has been disabled.
•	A DSS Console or a Panasonic VPS which supports DPT (Digital) Integration can also be connected with an SLT in XDP mode.
•	APT and SLT in Parallel Mode An APT and an SLT can also be connected to a Super Hybrid port and used in parallel mode.
•	Digital XDP A DPT can be connected to another DPT and act as an independent extension with its own extension number. (→ 1.13.2 Paralleled Telephone)
•	Wireless XDP Parallel Mode A PS can be used in Wireless XDP Parallel mode with a wired telephone. (→ 1.20.5 Wireless XDP Parallel Mode)
•	DSS Console and Paired Telephone Assignment When a DSS Console is connected, a PT must be paired with the DSS Console through system programming.

Programming References

•	PC Programming Manual
•	2.7.21 [1-1] Slot—Extension Port
•	2.10.17 [4-3] DSS Console—Pair Extension
•	PT Programming Manual
•	[007] DSS Console Paired Telephone
•	[600] EXtra Device Port (XDP) Mode

1.5.8 External Relay

Description

By turning external device relays on and off, the PBX can control external devices such as alarms.

When an extension user enters the External Relay Control feature number, the specified relay turns on for a preprogrammed length of time. When this timer expires, the relay turns off automatically. This gives the PBX simple control over other equipment, allowing an extension user to, for example, activate an alarm from his extension.

If the relay cannot be accessed (for example, because use is not permitted by COS, or the port is not in service), a reorder tone will be heard at the extension.

Conditions

•

Hardware Requirement:

An external relay device, OPB card and EIO card

•

Some devices may be unable to communicate correctly with the PBX. Confirm compatibility with the manufacturer of a device before installing it.

•

Each external relay port has a COS assigned. This and the COS of an extension determine the extension users who can use External Relay Control.

•

The length of time that a relay is turned on can be specified separately for each relay through system programming.

•

If the same or another extension tries to access an external relay that has already been switched on, the timer for that relay is reset.

Installation Manual References

•	3.7.1 OPB3 Card (KX-TDA0190)
•	3.7.3 EIO4 Card (KX-TDA0164)
•	3.10.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays

Programming References

•	PC Programming Manual
•	2.8.9 [2-6-1] Numbering Plan—Main—Features—External Relay Access
•	2.8.12 [2-7-1] Class of Service—COS Settings—Optional Device & Other Extension—External Relay Access
•	2.11.6 [5-4] External Relay
•	PT Programming Manual
•	None

Feature Manual References

•	1.3.20 COS (Class of Service)

Operating Manual References

•	1.3.27 External Relay

1.5.9 External Sensor

Description

External sensing devices, such as security alarms or smoke detectors, can be connected to the PBX. When the PBX receives input from a sensor, a call is made to the preset destination, alerting the extension user.

The available destinations of a sensor call are as follows:

[Available Destinations]

Destination

Availability

Wired Extension (PT/SLT/T1-OPX)

SIP Extension

ICD Group

PS Ring Group

Floating Extension no. for SVM

VM Group (DTMF/DPT)

External Pager (TAFAS)

DISA

Analog/ISDN Remote Maintenance

Idle Line Access no. + Phone no.

Trunk Group Access no. + Trunk Group no. + Phone no.

Extension of Another PBX (via TIE Line, Access with PBX Code)

Extension of Another PBX (via TIE Line, Access without PBX Code)

When the call is answered, if distinctive dial tones are enabled, dial tone 3 is heard, which continues until the user goes on-hook. If the sensor call is not answered within a specified time, the call will be canceled. It is possible to set a different ring tone pattern for calls received from each external sensor, to distinguish between them.

Conditions

•

Hardware Requirement:

An external sensor, OPB card and EIO card

•

Some devices may be unable to communicate correctly with the PBX. Confirm compatibility with the manufacturer of a device before installing it.

•

After a sensor has been activated, the PBX will ignore any further alerts from the same sensor for the duration specified by a timer. This timer can be set separately for each sensor.

•

As long as the previous sensor call is still being performed, any further alerts from the same sensor are ignored.

•

The assigned sensor name and/or number are shown on the display of PTs and PSs when a sensor call is received.

•

If the destination of a sensor call has set FWD, the sensor call will be redirected to the FWD destination. However, if the FWD destination is not supported as the destination of a sensor call (e.g., an outside party), the call will be received at the original destination. (→ 1.6.6 FWD (Call Forwarding))

•

The following features cannot be used when a sensor call is received:

–	Alternate Receiving—Voice (→ 1.9.13 Intercom Call)
–	Hands-free Answerback (→ 1.8.1 Hands-free Answerback)
–	Consultation Hold/Call Hold (→ 1.3.3 Call Hold)
–	Call Transfer (→ 1.3.9 Call Transfer)
–	Executive Busy Override (→ 1.5.3 Executive Busy Override)

•

Sensor call information is output on SMDR.

Installation Manual References

•	3.7.1 OPB3 Card (KX-TDA0190)
•	3.7.3 EIO4 Card (KX-TDA0164)
•	3.10.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays

Programming References

•	PC Programming Manual
•	2.7.41 [1-1] Slot—OPB
•	→ Input Signal Decision Time
•	→ Input Signal Detection Reopening Time
•	2.8.5 [2-3] Timers & Counters—Miscellaneous—External Sensor—Ring Duration
•	2.8.17 [2-8-3] Ring Tone Patterns—Call from Others—External Sensor—Ring Tone Pattern Plan 1–8
•	2.11.7 [5-5] External Sensor
•	PT Programming Manual
•	None